2014 Successful Women in Commercial Real Estate Panelist
Erin Tracey Jenner
Vice President - Director of Training, Greater Illinois Title Company
Erin Tracey Jenner is Vice President and Director of Training for Greater Illinois Title Company. She has been involved in the title insurance industry for over 25 years. She started her career as an escrow closing officer in the company’s DuPage County office and later became a title examiner. She was then promoted to Title Production Manager in the firm’s main production facility in the Chicago corporate headquarters location where she was responsible for the work product of over twenty five employees and for the implementation of the Gateway Agent Services Program for attorneys. She was later appointed an Assistant Vice President and named Branch Manager for the company’s northwestern Cook and Lake County office operations.
In 2002, Ms. Jenner was named Senior Escrow Officer in the company’s Wheaton office where she was responsible for commercial, new construction and REO closings. She was then given responsibility for training closing staff, developing internal auditing functions and, as a member of the Closing Department Best Practices Committee, monitored the performance standards in the closing area.
In 2013, Ms. Jenner was elected a Vice President of the company and name Director of Training where she is now responsible for on-going training programs for closing services, closing officers and commercial and construction escrow officers. She has developed training manuals and procedures for streamlining the company’s workflow, processes and logistics. She has authority over the implementation and training in the areas of title and closing production, data security and internal audit procedures. She sits on the company’s Best Practices Committee, Audit Committee and is a member of a national technology forum RQUG. Ms. Jenner is also a member of the Greater Illinois Title Company Executive Committee.
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