MLS (MRED) vs.C.A.R. ? Who does What?

Direct the following questions to MLS (MRED) at (630) 955-0011

  • Need a Status change on a listing (from pending to active, etc.)
  • Ordering/Questions MLS software
  • MLS (MRED) Photo problems
  • MLS (MRED) Training Class registrations
  • Disputing and/or inquiring about MLS fines
  • What to put in a listing's Required Fields
  • Questions about how to fill out a particular part of a listing
  • Complaint regarding a listing

Direct the following questions to MLS (MRED) Technical Help Desk at (630) 955-2755

  • Need help inputting a listing
  • Can't access MLS because, computer says they are "logged in at another terminal"
  • Need help installing MLS software
  • MLS software/computer problems
  • Need help with any MLS technical functions (ex: searches, prospecting, customizing reports...)

Direct the following questions to C.A.R. Membership at (312) 803-4900

Note: CAR cannot alter any listing for liability reasons.

  • Can't access MLS, because computer says "invalid agent ID" or "invalid office ID"
  • Can't access MLS, and is not sure why
  • Need to "kill" (remove a listing completely) from the MLS (MRED)—we must have written request from responsible broker of listing office.
  • Need to have listings transferred from one office to another—we must have written request from responsible broker of listing office.
  • Need to know or change MLS password (We must have confirmation of identity: social security number.)
  • Need to know their agent ID number

200 South Michigan Avenue, Suite 400, Chicago, IL 60604
Telephone: 312-803-4900, Fax: 312-803-4905

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