Join Our Team
The Chicago Association of REALTORS® unites all facets of the real estate industry as a leading advocate, driving REALTOR® business success and supporting the economic development of our communities. Since 1883, the Chicago REALTORS® has been the ‘Voice of Real Estate’ in Chicago, representing over 16,000 members across all real estate specialties.
As the ninth-largest local REALTOR® association in the country, the Chicago REALTORS® has a visible national footprint, with its leadership team serving at the state and national levels. We are steadfast in our commitment to promoting diversity, equity and inclusion within the real estate industry, and actively work to advocate for fair housing practices that ensure equal opportunities for all individuals.
The Chicago Association of REALTORS®’ culture is built on a foundation of excellence, where we strive to set the example; leadership, as architects of careers and communities; diversity, embracing differences in people, thoughts and values; respect, valuing our people; collaboration, breaking down barriers to achieve shared goals; and advocacy, championing our people, members, initiatives and industry. Our workplace culture led us to earn the award of one of the Best Places to Work by Crain’s Chicago Business in 2021.
Open Positions:
Broker Relations Partner
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- Department: Membership, Learning, and Professional Growth
- Supervisor: Vice President, Membership, Learning, and Professional Growth
- Location: Full Time, Exempt
- Salary Range: $70,000 – $85,000
Description
The Broker Relations Partner serves as the Association’s strategic relationship lead for its largest and most influential brokerage firms, representing offices that account for the majority of the Association’s membership. This role exists to ensure brokerage leaders feel seen, heard, supported and deeply connected to the value of the REALTOR® organization.
Acting as a trusted advisor and primary liaison to brokerage owners, managing brokers, and office leadership, the Broker Relations Partner builds long-term partnerships that strengthen engagement, improve retention, and inform the Association’s strategy and services. Through proactive relationship management, consultative support, and continuous feedback gathering, this position protects and grows the Association’s most critical member segment.
This role delivers a consistent, high-touch and data-informed experience for brokerage partners while serving as the internal voice of the broker, ensuring brokerage insights directly shape programs, communications and strategic priorities.
Essential Duties & Responsibilities
Strategic Broker Partnership & Engagement
- Own and advance strategic relationships with a defined portfolio of the Association’s largest brokerage firms, serving as their primary advisor and point of contact.
- Build trusted, consultative partnerships with brokerage owners, managing brokers, and office leaders to understand business goals, challenges, and opportunities for collaboration.
- Develop and execute intentional engagement strategies that strengthen connection to the Association and demonstrate clear member value.
- Proactively identify at-risk or declining offices and implement targeted relationship-based retention strategies.
- Represent the Association in the field through regular on-site visits, leadership meetings, and brokerage events to maintain a visible and accessible presence.
Retention, Growth & Member Value
- Partner with brokerage leadership to support recruiting, onboarding, and professional development efforts that connect agents to Association resources early and consistently.
- Equip offices with tools, insights, and programs that enhance agent success, engagement, and long-term membership.
- Identify opportunities to deepen participation across education, events, leadership pathways, and non-dues offerings.
- Monitor engagement trends, satisfaction signals, and participation data to surface risks and growth opportunities and recommend strategies to leadership
Communications & Internal Alignment
- Serve as the internal advocate for brokerage partners by capturing feedback, needs, and market insights and translating them into actionable recommendations.
- Collaborate cross-functionally to ensure timely resolution of brokerage requests and a seamless service experience.
- Inform Association strategy, communications, and program design through continuous brokerage intelligence and relationship insights.
- Maintain a CRM or relationship-management database to track actionable relationship records and engagement activities to support strategic decision-making.
Leadership & Community Building
- Facilitate forums and networking opportunities that connect brokerage leaders with one another and with the Association.
- Support leadership cultivation by identifying and encouraging broker and agent involvement in committees, governance, and volunteer opportunities.
- Champion initiatives that elevate broker engagement, satisfaction, and long-term partnership with the Association.
Qualifications
- Demonstrated strength in building trust-based relationships and influencing stakeholders at the leadership or executive level
- Strong consultative, communication, and presentation skills
- Ability to work independently, manage a portfolio of partners, and operate effectively in both field and office environments
- Strategic thinker with the ability to analyze engagement trends and translate insights into action
- Professional presence with strong follow-through and accountability
Education & Experience
- Bachelor’s degree or equivalent professional experience required.
- 2+ years of experience in relationship management, account management, membership engagement, real estate operations, or partnership development
- Experience working with brokerage leadership, REALTORS®, or membership-based organizations strongly preferred
- Proven success managing external partners or clients and driving engagement, retention, or growth outcomes
To Apply:
Please send your resume and a brief cover letter to talent@victoriagillespieconsulting.com.
The Chicago Association of REALTORS® is an equal opportunity employer and encourages candidates of all backgrounds to apply.