FAQs | REALTORS Real Estate School

FAQS

Attendance Policy, Cancelations, Transfers and Make-Up Sessions:

Physical attendance at a class is mandated by state law. Late arrivals are disruptive to students and the instructor. Students MUST be on time for all required class sessions to receive credit for the class. Be prepared to provide a photo ID at class check-in. The state requires an attendance sheet at every class, please remember to sign in.

Applies to: Core & Elective, 12 Hour Broker Management

CLASSROOM

Cancelations

The school must receive written notification of a student’s cancelation a minimum of five (5) days prior to the start of the course, for the student to receive a refund. All written notifications must be emailed to info@rres-online.com. All refunds are subject to a 25 percent cancelation fee. All cancelations received less than five (5) days prior to the start of the course are non-refundable.

Transfers

Students must notify the school prior to the start of their registered course to be eligible for a transfer. Registration fees can be transferred to another course date, pending course availability, within 60 days of the initial course date. If a transfer form is not completed within 60 days of the initial course date, the option to transfer will expire. The first course transfer is complimentary, and subsequent transfers are subject to a $10 transfer fee.

No Shows

In the event of a no-show, the student will have 60 days to reschedule their course and pay the $10 transfer fee. After 60 days, the student loses the ability to reschedule or transfer. For refunds, see the cancelation policy.

Make-Up Sessions

Once the class has begun, late students may enter but will not be eligible to receive continuing education credit for the class, per IDFPR.

See the continuing education cancelation, transfer and no show policies above.

ONLINE & SELF-STUDY & WEBINARS

Cancelations

Online and self-study course cancelations are not eligible for a refund.

Transfers

The school must receive written notification prior to course expiration to be eligible to transfer. All written notifications must be emailed to info@rres-online.com. The first transfer is complimentary, and subsequent transfers are subject to a $10 transfer fee.

Incomplete/Expired Courses

Online and self-study courses are valid for three (3) months following the purchase date. If the course is not completed within those three (3) months, it is marked as incomplete or expired and is no longer eligible for transfer. For refunds, see the cancelation policy.

Applies to: 60 Broker Pre-license Topics

CLASSROOM

Cancelations

The school must receive written notification of a student’s cancelation a minimum of five (5) days prior to the start of the course, for the student to receive a refund. All written notifications must be emailed to info@rres-online.com. For cancelations five (5) or more days prior to the start of the course, the refund is subject to a 10 percent cancelation fee. For cancelations received less than five (5) days prior to the start of the course, the refund is subject to a 25 percent cancelation fee.

Transfers

Students must notify the school prior to the start of their registered course to be eligible for a transfer. Registration fees can be transferred to another course date, pending course availability, within 60 days of the initial course date. All transfer requests are subject to a $40 transfer fee. If a transfer form is not completed within 60 days of the initial course date, the option to transfer will expire.

No Shows

In the event of a no show, the student forfeits their registration fee.

Make-Up Sessions: Broker Pre-licensing Courses

Attendance at all class sessions is mandatory; however, a one-time-only, excused absence not exceeding 6 hours may be made up by attending a make-up class. Absences in excess of 6 hours will result in an incomplete course— no exceptions.

Course Times Available For Make-Up Time:

  • All-Day Sessions: Monday – Friday & Monday – Wednesday, 9:00 AM – 4:30 PM
  • Saturday Sessions: Saturdays, 9:00 AM – 4:30 PM
  • Evening Sessions: Mondays, Wednesdays, & Thursdays, 5:30 PM – 9:15 PM
  • Morning Sessions: Mondays, Wednesdays, & Thursdays, 9:00 AM – 12:45 PM

ONLINE & SELF-STUDY

Cancelations

The school must receive written notification of a student’s cancelation within seven (7) days of the purchase date for a student’s registration to be eligible for a refund. All refunds are subject to a 25 percent cancelation fee. To cancel, please send an email to info@rres-online.com. If a student cancels more than seven (7) days after the purchase date, their registration fee is non-refundable.

Transfers

The student must notify the school within 60 days of the purchase date to be eligible to transfer. All course dates and modes are eligible for transfers from online or self-study courses. All transfers are subject to a $40 transfer fee.

Applies to: 15 Hour Broker Pre-license, 30 Hour Post-license, 45 Hour Managing Broker Pre-license, 15 Hour Leasing Agent Pre-license, CE and Broker Pre-license Instructor License Courses

CLASSROOM

Cancelations

The school must receive written notification of a student’s cancelation a minimum of five (5) days prior to the start of the course, for the student to receive a refund. All written notifications must be emailed to info@rres-online.com. All refunds are subject to a 25 percent cancelation fee. If a student cancels their registration less than five (5) days prior to the start of the course, their registration fee is non-refundable.

Transfers

Students must notify the school prior to the start of their registered course to be eligible for a transfer. Registration fees can be transferred to another course date, pending course availability, within 60 days of the initial course date. All transfer requests are subject to a $40 transfer fee. If a transfer form is not completed within 60 days of the initial course date, the option to transfer will expire.

No Shows

In the event of a no show, the student forfeits their registration fee.

ONLINE & SELF-STUDY & WEBINARS

Cancelations

The school must receive written notification of a student’s cancelation within seven (7) days of the purchase date for a student’s registration to be eligible for a refund. All written notifications must be emailed to info@rres-online.com. All refunds are subject to a 25 percent cancelation fee. If a student cancels more than seven (7) days after the purchase date, their registration fee is non-refundable.

Transfers

The student must notify the school within 60 days of the purchase date to be eligible to transfer. All course dates and modes are eligible for transfers from online or self-study courses. All transfers are subject to a $40 transfer fee.

Applies to: Designations, Certifications, Hot Topics

Cancelations

The school must receive written notification of a student’s cancelation a minimum of five (5) days prior to the start of the course, for the student to receive a refund. All written notifications must be emailed to info@rres-online.com. All refunds are subject to a 25 percent cancelation fee. If a student cancels their registration less than five (5) days prior to the start of the course, their registration fee is non-refundable.

Transfers

Students must notify the school prior to the start of their registered course to be eligible for a transfer. Registration fees can be transferred to another course date, pending course availability, within 60 days of the initial course date. All transfer requests are subject to a $40 transfer fee. If a transfer form is not completed within 60 days of the initial course date, the option to transfer will expire.

No Shows

In the event of a no show, the student forfeits their registration fee.


Attire

Dress appropriately. While allowing for comfortable attire, good taste is expected and required. Business casual is always appropriate.


Auditing a Class

Independent Self-Study or Internet students may audit a class if space permits. 50% of the regularly stated course tuition will apply and advance registration is required. No other audit privileges apply.


Branch Offices

CAR CENTRAL

430 N. Michigan Ave. 8th Floor
Chicago, Il 60611
Open Mon – Fri 9am – 5pm
312-803-4910
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For information on the nearest parking garage click here

CAR WEST

6017 W. 26th St.
Cicero, IL 60804-3012
Open Tues. & Thurs. 9am – 12pm & 1pm – 4pm
(312) 803-4900
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Parking lot and street parking available.

FRANK J. WILLIAMS EDUCATION CENTER

7300 S. Cottage Grove Ave.
Chicago, IL 60619
Open Only During Specified Class Time
(312) 767-0572
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Parking lot and street parking available.

ADVOCATE MEDICAL BUILDING

9730 S. Western Ave.
Evergreen Park, IL 60805
Open Only During Specified Class Time
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Parking lot and street parking available.


Class Check-In

Class check-in is approximately 15 minutes prior to the start of the class. Please be aware that in some cases classroom facilities are locked until the start of registration. Registration/reservations will NOT be held past the stated class start time. See Course Policies for transfers and cancelations.


Conduct

CAR leadership, school management and staff, in conjunction with your instructor retain the right to dismiss a student from a course for any of the following reasons. The following list is not all-inclusive and any behavior considered inappropriate, disruptive, non-cooperative or abusive is subject to disciplinary action. Students dismissed from a course forfeit their tuition and the ability to reschedule or transfer.

  • Failure to turn off personal and/or business electronic devices (phones, pagers, laptops, etc.) as directed.
  • Reading unrelated materials during class time including smartphones or similar devices.
  • Talking during instructor lecture.
  • Activities considered uncooperative, abusive, or otherwise disruptive in any way.
  • Cheating on an exam, giving or receiving help during a required exam or suspected of doing so.
  • Attempting to record final exam questions or answers or suspected of doing so.
  • Attempting to take the course for someone else or suspected of doing so.
  • Harassing or abusive conduct (physical and/or verbal) to fellow student(s), instructor(s), speakers, association staff, association members or guests at any time, before, during or after a class.

Course Delivery Options

Classroom Courses are textbook-based with lectures and group participation. There is no flexibility in the classroom environment since there are specific mandatory attendance requirements. If students cannot commit to an entire course of study, the classroom would not be a good choice for you. Final exams are administered at the last class session. Even though the Instructor will deliver exactly the same information to every student some students will catch on quickly, breeze thru the course and pass the state exam with flying colors; others will struggle through the class, work much harder to learn the information and still fail the state exam. The most important thing to remember is not to try to compare your self to what others are doing in a class, previous classes or what might happen in future classes. Commitment to your course and doing the extra study necessary to pass will get you where you want to go.

Self-Study Courses include textbooks along with procedural notes. The “notes” walk you through the program. Some courses require unit exams to be completed. If this is the case in your course, you will take the exams on your own and submit them via mail or fax for grading (75% or better is a passing grade). The turnaround time for grading unit exams can take up to a week depending on how many students are enrolled in Self-Study programs at any given time. Self-Study Final Exams must be taken in person with an exam proctor. Exams are offered in our Chicago office by appointment or you can schedule an exam locally. Internet students will find directions for setting up final exam appointments online (click the “Done” or “Course Completed” icon on the internet). Self-Study students will find exam information in the “Read Me First” packet sent with the Self-Study course materials.

Internet Courses are all done online; no books are issued. Licensing course includes required unit or end of chapter exams (75% or better is a passing grade). Unit/End of Chapter exams are graded online instantly. However, some people are not comfortable working on a computer for any period of time. If you’re comfortable with computers then our Internet courses would probably work for you. The program keeps you directed in your studies. However, if you’re not comfortable or don’t have access to a computer for extended periods of time then the Self-Study program may be a better choice.

Our Self-Study and Internet Course Final Exams must be taken in person with an exam proctor. Exams are offered in our Chicago office by appointment or you can schedule an exam locally. Internet students will find directions for setting up final exam appointments online (click the “Done” or “Course Completed” icon on the internet). Self-Study students will find exam information in the “Read Me First” packet sent with the Self-Study course materials.

Whether you take the Self-Study, online or in a classroom the curriculum is the same and all the same material is covered. All of these course offerings should be viewed as a college-level class for adult learners. What it boils down to is this… whichever format makes you the most comfortable is the one that will probably work best for you. It’s a very personal decision.


Exam Policies

If you do not pass your final exam and elect to continue with your studies, you may choose ONE of the following options:

  • Take a re-take exam within two (2) weeks of your original final exam date. A $20.00 fee will apply. This exam will most likely not be the same one. Final Exam Retake appointments are available by appointment only Monday-Friday between the hours of 9 AM – 1 PM. Call 312-803-4900 to schedule your appointment.
  • Re-take the course at 50% tuition within six (6) months of the original final exam date. No discount for books previously purchased will apply. In the event a new book or new edition of the book is used for the class, you will be charged an additional book fee.

If you do not pass your re-take exam and elect to continue with your studies, you may choose ONE of the following options:

  • Take a re-take Exam within two (2) weeks of your re-take exam date. A $30.00 fee re-take fee will apply. This exam will most likely not be the same as the previous. Re-take appointments are available Monday-Friday between the hours of 9 AM – 1 PM. Call 312-803-4900 to schedule your appointment.
  • Re-take the course at 50% tuition within six (6) months from the original final exam date. No discount for books previously purchased will apply. In the event a new book or new edition of the book is used for the class, you will be charged an additional book fee.


Exemptions from the License Requirement

Exemptions from the license requirement are set forth in Section 5-20 of the Act. In other words, some individuals and entities who engage in the “practice of real estate” in Illinois do not need to obtain a real estate license from IDFPR. Included in the exemptions are owners of real estate and the employees of the owners of real estate. See Section 5-20(1) of the Act. Accordingly, owners of real estate and their employees may advertise the sale or lease of their property and negotiate real estate contracts and leases without a license. Note that for this exemption to apply, (i) the “practice of real estate” must be limited to those properties “owned,” (ii) the employment relationship must be per a “W-2″ wage basis, not per an independent contract basis, and (iii) the employer must hold title to the real estate, not just have a financial interest in the real estate (there must be a direct connection between the unlicensed employee and the holder of title). Also included in the exemptions are (i) attorneys acting under an executed and recorded power of attorney and (ii) attorneys whose services for a real estate consumer are limited to the practice of law. See Section 5-20(2) of the Act. Note that attorneys who engage in the practice of real estate must obtain a real estate license (attorneys are exempt from the pre-license education but attorneys still must pass the exam and obtain a real estate license to practice real estate).


Electronic Devices

All electronic devices must be turned on silent while class is in session. Students may not receive or make phone calls, emails or text messages while class is in session, except for emergencies, in which case, please alert your instructor.


Inclement Weather Policy

During inclement weather, all scheduled classes will go on as planned. If a student cannot attend a class due to inclement weather, please see our cancelation and transfer policies above. If the instructor is unable to make it to the class, the instructor will work with the class at the next scheduled meeting to plan a make-up session. Contact info@rres-online.com with questions.

In the event of an extreme emergency, we will post any class cancellations on our website.


Incomplete Courses

Your course is considered incomplete if:

  1. You missed a class session and have not made it up.
  2. You have more than one allowable absence and/or have dropped the course.

See attendance, cancelations, transfers and make-up time for the applicable policies.


Instructor Substitutes

When unplanned events take place, it is always preferable to find a substitute presenter rather than cancel a class. In most cases involving licensing or CE classes, we make no guarantee as to who a presenter will be. Meet Our Instructors.


License Types

In Illinois, the DBRE issues three kinds of individual real estate licenses: leasing agent licenses, broker licenses and managing broker licenses.


Reciprocity – Going to Another State

When Illinois salesperson or broker licensees are seeking information on licensing in other states it is in their best interest to contact the specific state agency for the state in which they are interested. You will want to ask the licensing agency what their state licensing requirements are and if you’re eligible and what courses you’ll need to take if any. You’ll also want to ask them about possible course/license reciprocity between them and Illinois. In your conversations with them don’t forget to ask them for a list of approved real estate licensing schools in case you are required to take additional course work. You can find the names, addresses and phone numbers of all state licensing agencies at www.arello.com, then click on Regulatory Agencies.

Reciprocity – Coming from Another State

Currently, Illinois has reciprocity with the following states under the Real Estate License Act of 2000:

  • COLORADO – Department of Regulatory Agencies, Division of Real Estate, 303-894-2166
  • CONNECTICUT – Occupational and Professional Licensing Division, 860-713-7230
  • FLORIDA – Department of Business and Professional Regulation, 850-487-1395
  • GEORGIA – Real Estate Commission, 404-656-3916
  • INDIANA – Professional Licensing Agency, 317-232-2980
  • IOWA – Real Estate Commission, 515-281-3183
  • NEBRASKA – Real Estate Commission, 402-471-2004
  • SOUTH DAKOTA – Real Estate Commission, 605-773-3600
  • WISCONSIN – Department of Regulation and Licensing, 608-266-5511

If you reside in a state other than those listed above you must take the required Illinois licensing courses and pass the state licensing examination. Salesperson License candidates are required to complete the 45 Hour Real Estate Transactions Course; Broker candidates must complete 120 Hours of approved course work and both must take and pass the state Licensing Examination. In addition, Salesperson and Broker License candidates must be at least 21 years of age (there are exemptions to this rule however); be a high school graduate or have obtained a G.E.D. For More Information on the Requirements/Qualifications please review the Illinois Licensee Candidate Handbook at www.goamp.com.


Returns

Self-Study programs returned in saleable condition with 30 days of receipt will be refunded the tuition less a 25% cancellation fee. No refunds are applicable on study aids, books, audio/video cassettes, CD’s, software programs or Internet/Online Courses unless defective.


Security

If you have registered for a class, please present your photo ID to front desk security. Security will give you a pre-printed badge. Scan your badge at the turnstile and proceed to elevators.


State Examinations

For complete information on State Licensing Exams go to www.goamp.com.


Study Habits

This course should be viewed as a college-level class for adult learners. Plan to schedule a minimum of two hours of reading and review for every classroom hour spent with your instructor. Let your instructor know you are having trouble. He or she can make recommendations to help you. If you want to be successful at the state exam level, you should be aiming for a minimum score of 80% on all exercises, quizzes and exams presented. Scoring less than 80% may cause you problems at the state level. Browse study aides.


CERTIFICATES OF COMPLETION AND COURSE TRANSCRIPTS

You will receive an e-mail copy of your course transcript within five (5) business days of the completion of your course. Keep these documents in a safe place, you will need them when you apply for your state license and/or should you ever be audited by IDFPR. Duplicate copies of transcripts (digital or print) may be requested for a charge of $10 per transcript.


Tutors

Classroom students should discuss their questions with their course instructor. For additional help, students may want to engage the services of an outside tutor. In-Person Tutors are available. Hourly tutoring rates are negotiated between the instructor and the student. Learn more.