New CAR Phone Queue Hours Beginning December 1

Starting Tuesday, December 1, CAR’s phone queue will operate under new hours, from 9:00 AM to 4:30 PM, Monday through Friday. Our membership team will still be available via email and chat during our office hours of 8:30 AM to 5:00 PM to process requests outside of this timeframe. If you would like to reach our membership team through the phone queue, please call 312-803-9400. They can be reached via email at