If you believe you or your client has been a victim of a Fair Housing violation, we encourage you to report the violation to both the Chicago Association of REALTORS® Professional Standards staff, as well as the City of Chicago Commission on Human Relations, which enforces the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance.
File an Ethics Complaint
If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the local REALTOR® association where the REALTOR® holds membership or participates in a REALTOR® association-owned/operated MLS. File a complaint on our website or by emailing firstname.lastname@example.org.
“REALTORS® shall not deny equal professional services to any person for reasons of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. REALTORS® shall not be parties to any plan or agreement to discriminate against a person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity. REALTORS®, in their real estate employment practices, shall not discriminate against any person or persons on the basis of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, or gender identity.” – Article 10, REALTOR® Code of Ethics
File a complaint with Chicago’s Commission on Human Relations
If the housing unit where the violation occurred is located within Chicago’s city limits, file a discrimination complaint at the Commission on Human Relations within 180 days. There is no fee to file, and you may either self-file via email or mail, or file a complaint in person with the assistance of an investigator. Click here to file and access available resources.
File a complaint with Illinois’ Department of Human Rights
Discrimination is prohibited under the Human Rights Act on the bases of race, color, religion, sex (including sexual harassment), national origin, ancestry, military status, age (40 and over), order of protection status, marital status, sexual orientation (which includes gender-related identity), pregnancy, unfavorable military discharge and physical and mental disability. The Act also prohibits discrimination based on familial status in real estate transactions.
A charge of discrimination must be filed within 300 days after the alleged discriminatory action, or one year for a Fair Housing case. The processing of a charge filed with the Department involves several steps. Learn more about the process here.
File a complaint with HUD
If you believe you have experienced discrimination in renting or buying a home, getting a mortgage, obtaining housing insurance, seeking housing assistance, or in other housing-related activities, you can file a complaint with HUD. You can also file a complaint if you believe you have been denied an equal opportunity to participate in a HUD program. You may file online, via email or mail, or over the phone. Here’s what you need to know.